Konnect.ing by SaaS XPRT LTD offers a fourteen (14) day refund window for new paid subscriptions purchased for the Konnect.ing Services.
If you are not satisfied with your initial subscription purchase, you may request a refund within fourteen (14) calendar days from the date of the first payment.
Refunds apply only to the initial subscription charge and do not apply to:
- Renewal payments
- Add-ons or additional services
- Marketplace commissions
- Custom or Enterprise agreements, unless otherwise agreed in writing
After the fourteen (14) day period has expired, all payments are non-refundable.
Refund requests must be submitted to [email protected] and will be processed in accordance with Paddle’s buyer protection and refund policies, where applicable.